This Privacy Policy explains what personal data bit393 collects from users of the bit393.cam platform, how that data is used, how it is protected, and what rights you have in relation to your personal information. Please read this document carefully alongside our Terms & Conditions.
These cards highlight the key principles of how bit393 handles your data. They are a summary only — the full policy sections below contain the complete and binding details.
We collect registration details, identity documents for KYC, transaction data, device and usage information, and communications you initiate with our support team.
Data is used to operate your account, process transactions, verify your identity, comply with legal obligations, prevent fraud, and improve platform performance. We do not sell your data.
Data may be shared with identity verification providers, payment processors, fraud prevention services, and regulatory bodies — only as necessary and only under strict data protection obligations.
Encryption in transit and at rest, access controls, and regular security reviews protect your personal information. No data transmission over the internet can be guaranteed 100% secure, but we apply industry-standard protections.
Subject to applicable law, you may request access to your data, correct inaccuracies, request deletion, object to processing, or withdraw consent where processing is consent-based. Contact support to exercise these rights.
bit393 uses essential, functional and analytics cookies to operate the platform and improve user experience. Non-essential cookies are deployed only where permitted and in accordance with applicable consent requirements.
This Privacy Policy (the "Policy") is issued by the operator of the bit393 platform (hereinafter "bit393", "we", "us" or "the Operator"). It applies to all personal data collected from individuals ("you", "User" or "Player") who access, register on, or interact with the bit393 platform accessible at bit393.cam, including any associated mobile interfaces or subdomains.
bit393 is an English-language online sports betting and casino platform designed for users who choose to access it. All account balances, transactions and displayed amounts are denominated in Pakistani Rupees (PKR). Payment provider names referenced on this platform — including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — are contextual familiarity references only and do not imply that these providers are data processors for bit393 or that they endorse, support or facilitate any gambling activity.
By accessing the Platform or creating a registered Account, you acknowledge that you have read and understood this Policy, and that you consent to the collection and use of your personal data as described herein. This Policy should be read in conjunction with our Terms & Conditions and Responsible Gambling Policy.
For the purposes of this Policy, the following terms carry the meanings set out below:
bit393 collects Personal Data through various means, including directly from you at registration and during account use, automatically through your interaction with the Platform, and from third-party verification and fraud-prevention services.
bit393 processes your Personal Data on one or more of the following legal bases, as applicable to each processing activity:
bit393 uses collected Personal Data for the following purposes:
bit393 does not sell, rent or trade your Personal Data to third parties for their own marketing purposes. We may disclose your Personal Data to the categories of recipients listed below, only where necessary and subject to appropriate data protection safeguards:
All third-party processors who handle your Personal Data on our behalf are bound by contractual obligations requiring them to process data only for the specified purpose and to maintain appropriate security standards.
The bit393 platform is operated by an entity based outside Pakistan. As a result, your Personal Data will be transferred to and processed in a jurisdiction other than your country of residence. By using the Platform, you acknowledge and consent to this cross-border transfer of your Personal Data.
Where Personal Data is transferred internationally, the Operator takes steps to ensure that appropriate safeguards are in place, including contractual protections with data processors, to maintain the security and integrity of your data in a manner consistent with recognised international privacy standards.
bit393 retains your Personal Data for as long as your Account is active and for such additional period as is required to fulfil the purposes for which it was collected or to comply with legal, regulatory and contractual obligations.
Specific retention principles include:
On expiry of applicable retention periods, Personal Data is securely deleted or anonymised in a manner that prevents identification of the individual.
bit393 uses cookies and similar tracking technologies (including web beacons and local storage objects) to operate and improve the Platform. The following categories of cookies are used:
You can manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may affect your ability to use core Platform features. For mobile users — particularly those accessing bit393 on Android or iOS devices across Pakistan — browser-level cookie management options are available within your device's browser application settings.
Where you have opted in to receive marketing communications from bit393, we may contact you by email with promotional offers, bonus announcements, and relevant platform updates. You may withdraw your consent to marketing communications at any time by:
Withdrawal of marketing consent does not affect the Operator's ability to send you transactional and service-related communications that are necessary for the operation of your Account (e.g., deposit confirmations, security alerts, withdrawal status notifications).
bit393 is strictly an adults-only platform. We do not knowingly collect Personal Data from individuals under the age of 18, or under the minimum age required by the Operator's license jurisdiction — whichever is higher. Age verification is conducted as part of the KYC process.
If we become aware that Personal Data has been collected from a minor without appropriate consent, we will take immediate steps to delete that data and close the associated Account. If you have reason to believe that a minor has registered on the Platform, please contact us immediately at the support email address provided in Section 16.
Subject to applicable law and certain regulatory exceptions, you may have the following rights in relation to the Personal Data bit393 holds about you:
Request a copy of the Personal Data we hold about you and information on how it is processed.
Request correction of inaccurate or incomplete Personal Data held on your Account.
Request deletion of your Personal Data where it is no longer necessary, subject to legal retention obligations.
Object to processing carried out on the basis of legitimate interests, including direct marketing.
Request that processing of your data be restricted in certain circumstances while a dispute is resolved.
Where processing is automated and consent- or contract-based, receive your data in a structured, machine-readable format.
To exercise any of these rights, please contact the bit393 support team using the details in Section 16. We will respond to verified requests within a reasonable timeframe and in any event within the period required under applicable law. We may need to verify your identity before processing a rights request.
Please note that certain rights may be limited where processing is required for compliance with legal obligations — for example, AML-related retention of KYC documents cannot be overridden by a right-to-erasure request during the mandatory retention period.
bit393 implements technical and organisational security measures designed to protect your Personal Data against unauthorised access, accidental loss, destruction or disclosure. These measures include:
Notwithstanding these measures, no method of data transmission over the internet or electronic storage is completely secure. bit393 cannot guarantee the absolute security of your Personal Data but commits to maintaining standards consistent with recognised industry practice.
You are responsible for maintaining the security of your own Account credentials. If you believe your Account has been compromised, you should contact bit393 support immediately and change your password.
The bit393 Platform may contain references to, or integrations with, third-party services such as game studios, payment infrastructure, and analytics providers. This Privacy Policy applies solely to data processed by bit393 as Data Controller. Third-party services have their own privacy policies and data practices, for which bit393 accepts no responsibility.
Payment provider names referenced on this Platform — including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — are used as contextual familiarity references for Pakistani users only. These entities are not data processors for bit393 and this Policy does not govern their data handling practices.
bit393 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in applicable law, regulatory requirements, operational practices, or Platform functionality. Material changes will be communicated via a notification on the Platform and, where practicable, by email to your registered address.
The "Last Updated" date at the top of this page indicates the date of the most recent revision. Your continued use of the Platform following notification of changes to this Policy constitutes your acceptance of those changes. If you do not agree with the revised Policy, you should discontinue use of the Platform and request account closure.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how your Personal Data is being handled, please contact the bit393 data support team. All correspondence is conducted in English; Urdu language assistance is available on request during selected hours.
Support Email (plain text only — not a clickable link):
[email protected]Copy this address manually into your email client. This address is provided as plain text and is not a clickable mailto: link. When contacting us about a data rights request, please include your registered email address, full name and a description of your request so we can verify your identity efficiently.
We aim to acknowledge all privacy-related enquiries promptly and to provide a substantive response within a reasonable period. For urgent Account security matters, Live Chat on the Platform is the fastest available channel.
Our Privacy Policy works alongside our Terms & Conditions and Responsible Gambling guidelines to give you a complete picture of how bit393 operates and protects you as a player.
🔞 Adults 18+ only, or the higher minimum required by the operator/license jurisdiction. Gambling involves financial risk. Local laws may restrict gambling. Please gamble responsibly.